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Basic Broadband – Free Connection

Basic Broadband with Deeside Communications offers you 10Mb/s download. 2.5Mb/s upload with no data cap. This service is available with free installation only in places where Connecting Cheshire or Superfast Cymru determines you will not get more than 2Mb/s download on the Openreach Network. Ideally suited to homes using multiple streams of Amazon, Netflix, BBC iPlayer etc.

What’s the Policy

As part of central government’s 2015 commitment to giving access of at least 2Mb/s download speed to every premises in the UK, Connecting Cheshire or Superfast Cymru, in conjunction with Broadband Delivery UK (BDUK), is making available the option of a subsidised broadband connection for eligible premises.

The Basic Broadband Subsidy Scheme provides support towards the cost of the installation of a broadband connection so that a basic broadband service can be purchased for a first year cost of no more than £400 (taking account of any up-front costs and the 12 month service charges). The scheme can also be used to access more expensive packages with higher speeds.  You will only be eligible if your premises has access to download speeds of less than 2Mb/s.

Before applying, please read the relevant Scheme Guide : Connecting Cheshire Scheme Guide   |  Superfast Cymru Scheme Guide

If you think you are eligible, you can apply for a Subsidy Code, which will enable you to order a subsidised broadband service from any of the service providers that are part of the scheme.

Check your Eligibility

Check that you qualify for the Basic Broadband scheme.  You qualify if:

1. You are getting less than 2Mb/s download.
2. You have not had a grant for any other form of connectivity.
3. You are in a position to be installed within 30 days.
4. You take up our pre-approved package.

Book an installation date

Ring us on 01244 309309 and we will arrange your installation.

 

At this point you will have to pay a £220 REFUNDABLE deposit to book your installation slot.  You will get this back after the voucher has been redeemed.

Apply for your Basic Broadband voucher

Now you have your Deeside Communications installation date.  Apply to Cheshire or Flintshire County Council (depending on where you are located) to get your voucher.

 

Need some help with your Basic Broadband subsidy form?  Give us a call on 01244 309 309.

Use your Basic Broadband voucher.

Now you have your Basic Broadband voucher. Give us a call or email us with the voucher code so that we can finalise the installation process.

Installation Day

Our experienced engineers arrive at your property and before you know it, you are online with 10Mb/s download speed and 2.5Mb/s upload speed.  Easily enough to deal with all your day to day connectivity needs, backed by Deeside Communications and our expert customer support.

Deposit Refunded

We refund your deposit. Time to buy all those apps that you wanted and the 12-month subscription to Netflix.

Do you Qualify?

To find out if you qualify for Basic Broadband and how to apply for installation ring us on 01244 309 309 or email us.

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About Us

Our mission is to bring a reliable, effective service to Deeside and the surrounding area that is available now. A service that has better download AND upload speeds, with no data CAPS, and is guaranteed to give you what you pay for.

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  • Registered Office :
    The Lough
    Thurstonfield
    CA5 6HB

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